Default Camera App Tile Missing and Won't Launch from c:\windows\camera.  Also missing from Windows Store to reinstall.

Hi There,

I am deploying Surface tablets with windows 8.1 in our enterprise.

We only have 4 in the wild but all are having the same issue.  The camera app tile/shortcut is missing from the all applications menu.

If I try to launch it from the c:\windows\camera folder i receive an error regarding Windows.UI.Xaml.dll as I believe it needs to be  called via the modern environment (not desktop).

It dose not appear to be a hardware issue as third party camera apps seem to work.

Also, when i search for the app in windows store it cannot be found.  I can find it when i search the store via IE but when I click on the link to open it in the windows store i am only presented with the stores front page.

Any advice would be appreciated as my users are keen to use the camera on their surface pro 3's.

Thanks

 


February 24th, 2015 6:52am

Kindly repost the issue here:

Surface Pro 3
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February 24th, 2015 7:04pm

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February 24th, 2015 8:18pm

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February 25th, 2015 1:17am

moved topic to

new forum

February 25th, 2015 1:17am

Kindly repost the issue here:

Surface Pro 3
February 26th, 2015 6:24am

This sounds as though the Camera app has become corrupt in your image. I would attempt to reimage one of the devices with a vanilla environment to see if the issue appears, if not, I would evaluate the difference between the Camera app in the vanilla environment and the production environment. Specifically, you may need to ensure that the correct version of Camera is provisioned in the base image.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

March 9th, 2015 11:54am

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